Accessibility Scotland Conference — 2019 edition

Conference website banner stating: Accessibility and Ethics — 25 October
Their website

If you can only go to one conference, this is the one to choose

2 notepads (one from last year) a sticker, a pencil,  all with Accessibility Scotland branding and my name badge
Still had the notepad from last year
Kevin White — Organiser — on stage with the slide for the code of conduct saying: Be nice
Photo from Twitter by Kat Husbands
conference stage with one woman signing while the speaker (Matt May) makes his talk and 2 screens with live transcript
Photo from Accessibility Scotland twitter

Cat Macaulay: Accessible public services — Are we there yet?

Cat Macaulay on stage at the event
Photo from Twitter by Ali Wright
the 7 principles of Scottish Approach to Service Design — check the PDF
From the Scottish Approach to Service Design (SAtSD) PDF

Design With not For: the experience panel

The design itself needs to be inclusive and accessible

people standing in front of a glass wall with post it on it — stock type of photos
the stereotype stock photo

This is democracy

“If one person is left behind in a democracy that’s one too many” — Cat Macaulay

Cognitively disabled

“Applying for PIP was the worst experience of my life… and I’ve worked in war zones…” — Cat Macaulay

Collective sense making

“Design is just a set of techniques to fight the human instinct to dive in and solve other people’s problems.” — Cat Macaulay

Spend time in the first diamond, don’t start after

double diamond diagram with discover, and define on the first for the Why and develop & deliver for the What + red arrows
From the slides of the talk

“If I had an hour to solve a problem I’d spend 55 minutes thinking about the problem and five minutes thinking about solutions.”

“Spend as long thinking about how to solve the problem and defining it as you do to solve it”

Dignity and respect

Patterns to use, tools, methodologies

Léonie Watson: I, Human

Léonie Watson on stage with the slide and the famous quote from Princess Bride
Photo from Twitter by Vallis
  • First law: A robot may not injure a human being or, through inaction, allow a human being to come to harm (she used this one to talk about image recognition)
  • Second law: A robot must obey orders given it by human beings except where such orders would conflict with the First Law (this one for speech recognition and text to speech as this is where we need to communicate with them)
  • Third law: A robot must protect its own existence as long as such protection does not conflict with the First or Second Law (this one for AI)

Image recognition

3 examples of very different chairs, a normal one, a camping foldable one, a very design one which looks nothing like a chair
From her slides

Humans tend to do the most ridiculous things with very expensive technologies

Image from the film Princess Bride: My name is Inigo Montoya. You killed my father. Prepare to die
slide showing the code to make Alexa say the sentence correctly, with a Spanish accent
From her slides

Artificial Intelligence (AI)

Ashley Peacock: Design to build bridges, when to use disability simulation

Ashley Peacock on stage
Photo from Twitter by Wojtek Kutyla

Autism Simulation 3D game

“If you asked black and white questions, you’re going to get black and white answers” — Ashley Peacock

Autism Simulator

Public transport assistant

Read Clear!

interface showing a text where one line is highlighted and there are arrows to move that line on the text
From the slides

Matt May: Designing without empathy

Matt May is in the street in front of the statue, pointing to it
Matt May in front of the statue of Adam Smith the author of the Theory of moral sentiments (From his slides)
5 different us os the word “empathy” on Twitter. Can be read in the slides. it’s slide 15
From the slides
  • compassion
  • professionalism
  • authority
  • equity

Laura Kalbag: Accessible unethical technology

Laura on stage with the quote behind on screen: not everything should be accessible. Some things should not exist at all.
Photo from twitter by Claire Brotherton
  • avoid logging in (if you can)
  • avoid providing your real name
  • use custom email addresses
  • avoid providing your phone number
  • use a reputable VPN (Virtual Private Network) — but sometime they track you too!
  • use private browsing
  • log out
  • disallow third-party cookies
  • use a tracker blocker
  • use DuckDuckGo for search (now Google)
  • don’t use Gmail or WhatsApp or Facebook
  • seek alternatives

“It’s hard to advocate for change when alternatives don’t yet exist” — Laura Kalbag


Lightning talks

girl geek Scotland logo
their twitter
Andy in front of the audience with 2 eagle images on screen to illustrate inverting them
Photo from Twitter by Wojtek Kutyla
Myself with a yellow teeshirt, in front of the audience making my 5 min talk
Photo from Accessibility Scotland twitter



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Stéphanie Krus

Stéphanie Krus


Service Designer | Accessibility and Inclusion advocate | French in Scotland | She/her | Now writing on my own blog: